Accessibility

Accessibility

Kontala is committed to making its products accessible to everyone, including people with disabilities. We are working towards full compliance with the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA.

Our products

This statement applies to the following Kontala products:

  • Kontala web application (app.kontala.com)
  • Kontala marketing website (kontala.com) - the site you are reading now
  • Kontala mobile app for iOS and Android - currently in development

What we're doing

Accessibility is part of how we design, build and maintain our products. Our current practices include:

  • We use the axe-core testing library, integrated into our development and continuous integration (CI) pipeline, to catch accessibility issues as we build.
  • We audit pages during development using Lighthouse and WAVE.
  • We test keyboard-only navigation across all key user journeys.
  • We periodically carry out screen reader testing using VoiceOver on macOS and NVDA on Windows.
  • We use WAI-ARIA attributes where the semantics of HTML elements alone are not sufficient to convey purpose to assistive technologies.
  • We conduct annual third-party accessibility audits of key user journeys, in line with HMRC guidelines for recognised Making Tax Digital (MTD) software.

Standards and conformance

Our target standard is the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA.

Our products are currently partially conformant with WCAG 2.2 Level AA. “Partially conformant” means that some parts of the content do not yet fully meet the standard. Active remediation work is under way to close the remaining gaps.

This statement was last reviewed in July 2026.

Known limitations

We are actively working to identify and resolve accessibility barriers. Where we identify issues that cannot be resolved immediately, we document them and prioritise them for remediation. If you encounter a specific barrier, please let us know using the contact details below.

Technical specifications

Accessibility of Kontala relies on the following technologies working with your browser and any assistive technologies or plugins installed on your device:

  • HTML
  • CSS
  • JavaScript (Vue 3 and Nuxt)
  • WAI-ARIA

These technologies are relied upon for conformance with the standards set out above.

Reporting and contact

If you experience an accessibility barrier on any Kontala product, or if you have feedback on how we can improve, please contact us:

Email: accessibility@kontala.com

We aim to respond within 5 business days.

Enforcement

If you are not satisfied with our response, you may wish to contact the Equality and Human Rights Commission (EHRC) if you believe your rights under the Equality Act 2010 have been affected. The EHRC can be reached at equalityhumanrights.com.

Last reviewed: July 2026