Send RTI to HMRC

How Kontala files your Full Payment Submission (FPS) to HMRC under Real Time Information after each pay run.

Last updated 20 July 2026.

Under Real Time Information (RTI), employers report pay and deductions to HMRC each time they pay their employees, in a Full Payment Submission (FPS). HMRC expects the FPS on or before payday - see HMRC's guide to running payroll.

Before you file

  • The pay run is completed - see Complete or edit a pay run.
  • Your Company Details page has your employer PAYE Reference (in the form 123/AB456) and your Accounts Office Reference.
  • You have the Full Access permission level. Preparing payroll needs Tax, Accounting & Users; submitting to HMRC needs Full Access.

File the FPS

When you complete a run, Kontala records the FPS it needs to send, and the run's HMRC RTI status shows Not filed.

  1. Open the completed run and choose File to HMRC.
  2. Enter your Government Gateway sign-in as Gateway user ID and Gateway password. They are used for this submission only and are never stored.
  3. Choose File to HMRC.

Kontala sends the FPS and keeps checking for HMRC's answer for a few minutes. You can leave the page; the status updates on the run.

What the statuses mean

  • Not filed: recorded, not yet sent to HMRC.
  • Submitted to HMRC or Awaiting HMRC: sent, and HMRC is still processing. Choose Check status to ask again.
  • Filed: accepted. The run shows HMRC's receipt, called the IRmark - keep it for your records.
  • Rejected by HMRC or Filing failed: the banner shows HMRC's message. Fix the issue, then choose File to HMRC again.

A run that is already Filed cannot be filed twice.

If the run claims the Employment Allowance, its EPS follows on automatically - see EPS and Employment Allowance.

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Axion London Limited (trading as Kontala) is an appointed representative of Yapily Connect Ltd, which is authorised and regulated by the Financial Conduct Authority (FRN 827001).