Explain a transaction
Last updated 20 July 2026.
Importing a statement tells Kontala what moved through your account. Explaining tells it why - and that is what turns bank lines into accounts.
Each line on an account's statement carries a status marker: a red question mark for Unexplained and a green tick for Explained. The Unexplained tab shows a count of what still needs your attention.
Explain a line
- Go to Banking, open the account, and choose the Unexplained tab.
- Click a transaction - an explanation panel opens beneath it.
- Choose a Type. The list depends on the direction of the line.
- Fill in the field the type asks for, check the Value and VAT, then choose Add.
The line turns to "Fully explained" and gets its green tick.
Choosing a type
For everyday money out, choose Payment and pick a Category - the grouped list covers your income, cost and expense categories. For everyday money in that is not an invoice, choose Sales and pick a Category.
Where the type is a taxable sale or purchase, the VAT field appears. Pick a rate and Kontala extracts the VAT from the Value automatically; a manual rate lets you type the exact amount.
Money in that pays an invoice
Choose Invoice Receipt and pick the invoice - each option shows its reference and the amount still due. The invoice is marked as paid by this bank line; see Record an invoice payment.
Money out that pays a bill
Choose Bill Payment and pick the outstanding bill. The bill is settled the same way; see Record a bill payment.
One line can also be split across several explanations - see Partial explanations. For moves between your own accounts, see Record a transfer between accounts.
I need help with...
View all categoriesArticles in this section
- Explain a transaction
- Partial explanations
- Correct an explained transaction